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FAQ

Benefit from our service to find immediate answers to frequently asked questions in the following categories:

About the website

» Why do I need to renew my CBI website account?

» Do I qualify for free downloads of CBI's market information

» How to renew my registration (guidelines)?

» I have difficulties with the registration. What can I do?

» Do I need to register?

» Are there restrictions to the username and password?

» I have forgotten my password.

» Can I change my registration information if needed?

» I have difficulties with downloading documents. What can I do?

» What are the best settings to view the website?

» Which Internet browser is recommended to view the website?

» Should I use the printer friendly functionality?

CBI Publications

» Can my company or organisation be put on the mailing list for hard copies of CBI publications?

Buyers and trade missions

» Can CBI give me a list of importers in my field of products?

» Can I get a copy of CBI’s database?

» Can BSOs access the company database?

» Can CBI make appointments for me when I am coming to the Netherlands?

» We are organising a business mission to The Netherlands/EU. What can CBI do for us?

» I want to import products from the Netherlands. Can CBI assist me?

» Can CBI send an invitation letter or arrange visa for me?

CBI Services: Criteria for assistance

» Who exactly can make use of CBI assistance?

» Which CBI requirements determine whether an Export Coaching Programme (ECP) is started in a specific country?

» Which criteria does CBI apply for exporters interested in an Export Coaching Programme (ECP)?

» Which criteria does CBI apply for a CBI training?

» Which criteria does CBI apply for business supporters (BSO's) interested in a BSO Development Programme?

» I am an exporter and want to join your company database. Is that possible?

» How can I qualify for an affiliate of CBI's market information database on my website?

» Can my company or organisation be put on the mailing list for hard copies of CBI publications?

CBI services: Financial matters

» Can I get financial assistance from CBI?

» What are the prices of the CBI services and does CBI cover the full costs associated with participation?

Logistical services

» Can CBI make appointments for me when I am coming to the Netherlands?

» Can I visit CBI?

» Can CBI make hotel reservations for me?

» Can CBI send an invitation letter or arrange visa for me?

» We are organising a business mission to The Netherlands/EU. What can CBI do for us?

» Can we place a link to the CBI website on our website?

European Tariffs and terms

» Does CBI have information on payment terms?

» Does CBI have information on Incoterms?

» Does CBI have information on import duties and tariffs?

European Trade fairs

» Does CBI have information on trade fairs in the Netherlands/Europe?