Labour shortage is one of the main drivers behind the increasing Dutch demand for BPO. Interestingly, also SMEs are beginning to see the benefits, and there is a preference for smaller contracts. In other words, there are enough opportunities for developing country suppliers to explore in the Dutch market!
This market survey covers the Dutch market for the business process outsourcing.
You can find information on:
• industrial demand, production and trade (statistics and trends )
• trade channels for market entry, including websites of buyers
• pricing
• market access requirements
• business practices and sales promotion, including an overview of trade fairs
Special attention is paid to opportunities for exporters from developing countries. More general information can be found in the related market survey on the EU.
Publication date: October, 2009
